Desktop Support:
Over 10 years of experience supporting servers, desktops, and printers in a networked environment. Advanced knowledge of the PC platform, Help Desk operations and associated software (Remedy.) Experience with Apple OSX and hardware. A good understanding of networking concepts, routing/switching technologies (including, but not limited to Cisco equipment,) client configuration, hardware setup and problem resolution. Good working skills and attitude. I am courteous, dependable and possess excellent communication skills.
`Web Programming:
HTML, XHTML, CSS, Javascript, Perl, MySQL, XML, XSLT, Drupal CMS, perl/MySQL, php/MySQL.
Linux/Unix Support:
I have a good working knowledge of Linux servers and workstations. UNIX file systems, UNIX system calls, SED, AWK, Perl for system administration, CSH and BASH scripting, Networking and DNS. Over 10 years of Unix/Linux experience and I will be sitting for the LPI exams within a few months to make that official.
Certifications:
CompTIA A+ IT TECHNICIAN, 2009.06.30
CompTIA NETWORK+, 2009.12.01
CompTIA SECURITY+, 2010.09.22
Currently preparing for the Linux+ and CCNA exams.
LINUX/UNIX SYSTEM ADMINISTRATION, 2003.03.08, University of Illinois UC/O'Reilly learning labs.
WEB PROGRAMMING, 2008.09.29, University of Illinois Urbana-Champaign/O'Reilly learning labs.
Work Experience:
Desktop Support Temp. for the New Milford Public School IT Dept. covering a medical leave. Assisted students and faculty with software/hardware problems. Maintained computer labs and assisted with SmartBoard installations. 03/2011 - 5/2011
Desktop Support Location: NYU School of Medicine, 545 1st Ave, New York NY, 10016. Duration: From 08/01/2001 - 01/01/2009. Responsibilities: Provided intermediate level support for PC's, servers, and related hardware and software. Including installations, basic networking support. Also workstation security and virus/malware removal and security patching. Assisted with departmental backup and recovery needs.
Desktop Support Technician (p/t) Location: NYU SCPS IT Institute, 48 Cooper Square, New York NY. Duration: January 2001 - August 2001 Duties: Desktop support. Installation and maintenance of various operating systems and applications in several computer labs run by the university.
Administrative Support at the University of Pittsburgh's University Temps., 100 Craig Hall, Pittsburgh PA. Duration: 1995-1998 Responsibilities: Provided office support to various university and UPMC departments, including database and basic web page maintenance.
Administrative Support at Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh PA. Responsibilities: Administrative support for various university offices.
Budget Aide at the NYU School of Social Work, 3 Washington Sq. N, New York NY. Responsibilities: Maintain accounting database information for university accounting and sponsored research offices.
